• Gray Thursday: Internet Retail Traffic Spikes on Thanksgiving Evening

  Online Shopping is occurring earlier and earlier, no longer confined to Black Friday and Cyber Monday. An unexpected boost in Gray Thursday traffic might have caught some retailers by surprise, affecting performance.

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• One Story of Life as Told Through Queues

  Love this little example of the human condition from John Kellden  via Ilya Grigorik . This happens so often to me shopping at Costco or making lane changes on the highway or picking stocks. Sometimes it's just never the right line and trying to make it better only makes it worse. Stick and…